Shipping Policy
Effective Date: 01.01.2025
At Snuggles and Smile, we are committed to delivering your orders promptly and securely. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our website, https://snugglesandsmile.com (the “Site”).
1. Shipping Destinations
We currently ship to:
- “Worldwide”
- Exclusions: regions classified as active war zones or areas with ongoing armed conflict. For details, please contact: help@snugglesandsmile.com
2. Processing Times
- Orders are processed within 3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Methods and Costs
Shipping methods and costs are calculated at checkout based on the delivery location and shipping method chosen.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package using the link provided in the email.
5. Delivery Issues
a. Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses. Contact us at help@snugglesandsmile.com immediately if you notice an error in your shipping address.
b. Lost or Stolen Packages
Snuggles and Smile is not responsible for packages lost or stolen after delivery confirmation. Please contact the shipping carrier for assistance if your package is marked as delivered but cannot be located.
c. Delayed Deliveries
While we strive to deliver your orders promptly, delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier issues. We appreciate your patience in such cases.
6. International Orders
For international orders:
- Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
- Delivery times may vary due to customs inspections or other international shipping factors.
7. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us:
- Email: help@snugglesandsmile.com
Thank you for shopping with snugglesandsmile.com! We appreciate your trust in us to provide baby and mother products.
1. Shipping Destinations
We currently ship to:
- “Worldwide”
- Exclusions: regions classified as active war zones or areas with ongoing armed conflict. For details, please contact: help@snugglesandsmile.com
2. Processing Times
- Orders are processed within 3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Methods and Costs
Shipping methods and costs are calculated at checkout based on the delivery location and shipping method chosen.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package using the link provided in the email.
5. Delivery Issues
a. Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses. Contact us at help@snugglesandsmile.com immediately if you notice an error in your shipping address.
b. Lost or Stolen Packages
Snuggles and Smile is not responsible for packages lost or stolen after delivery confirmation. Please contact the shipping carrier for assistance if your package is marked as delivered but cannot be located.
c. Delayed Deliveries
While we strive to deliver your orders promptly, delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier issues. We appreciate your patience in such cases.
6. International Orders
For international orders:
- Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
- Delivery times may vary due to customs inspections or other international shipping factors.
7. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us:
- Email: help@snugglesandsmile.com
Thank you for shopping with snugglesandsmile.com! We appreciate your trust in us to provide baby and mother products.
